Privacy Policy 

Last updated: 09 June 2025

This Privacy Policy explains how Unified Converged Tech - UCT ("we", "our", "us") collects, uses, shares, and protects your personal information when you use our website, products, and services.

We are committed to protecting your privacy and ensuring transparency in how your data is handled. This Policy is designed to comply with applicable global data protection regulations, including the UK GDPR, EU GDPR, and other relevant privacy laws in regions where we operate.

1. What personal data we collect

We may collect and process the following personal data:

• Name and contact details (email, phone, address)
• Business information (company name, job title)
• Billing and payment information
• Website usage data (IP address, browser type, device information, pages visited)
• Communications with us (emails, contact forms, support requests)
• Any other information you choose to provide

2. How we use your data

We may use your personal data to:

• Provide and maintain our services
• Process transactions and manage customer accounts
• Communicate with you (service updates, newsletters, marketing)
• Respond to enquiries and provide support
• Personalise your experience on our website
• Comply with legal and regulatory obligations
• Improve our website, services, and customer experience

3. Legal basis for processing

We process personal data under various legal bases, depending on your location and applicable laws, including:

• Consent (for marketing and certain optional services)
• Contractual necessity (to deliver services you request)
• Legal obligations
• Legitimate interests (business operations, improving services, preventing fraud)

4. Data sharing and international transfers

We do not sell your personal data.

We may share personal data with:

• Trusted third-party service providers (hosting, payment processing, CRM, marketing tools)
• Business partners (where necessary to deliver services)
• Regulatory authorities (where required by law)

Where personal data is transferred internationally, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure it is protected.

5. Data retention

We retain personal data only as long as necessary for the purposes stated in this Policy, or as required by applicable laws.

6. Your privacy rights

Depending on your location, you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict or object to processing of your data
• Withdraw consent where processing is based on consent
• Request portability of your data
• Lodge a complaint with a relevant data protection authority

To exercise your rights, contact us at: [Insert contact email]

7. Cookies and tracking

We use cookies and similar technologies to enhance user experience and analyse website traffic.

For more details, see our Cookie Policy.

8. Data security

We implement appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, alteration, and destruction.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies.

10. Changes to this Privacy Policy

We may update this Policy from time to time. The latest version will always be available on our website with the "Last updated" date.

11. Contact us

For any questions about this Privacy Policy or your personal data, please contact:

enquiries@unifiedct.com