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Terms of Service

Terms of Service

Last updated: 09 June 2025

Welcome to Unified Converged Tech - UCT ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services").

By accessing or using our website or engaging with our services, you ("you", "your", "Customer", "Client") agree to be bound by these Terms.

If you do not agree, you should not use our website or services.

Our Services are primarily provided to businesses, partners, and enterprise clients across the UK, EMEA, and globally, with a focus on:

  • Unified Communications
  • Cloud-based software and platform integration
  • Telecommunications solutions
  • Software development
  • Professional consulting services

1. Services Provided

UCT Global offers a range of services including but not limited to:

  • Unified Communications (UC) design, delivery, and support
  • Cloud-based solutions (e.g. Zoom, Oracle OCI, Ribbon SBC integrations)
  • Voice, video, and data network architecture and consultancy
  • API integrations and software development
  • AI-driven customer experience solutions
  • Training and support services

Services are provided as per individual contracts, Statements of Work (SoW), or service-level agreements (SLAs) between UCT Global and each client.

2. Use of Website

Our website is intended to provide information about our services, expertise, and business.

When using our website, you agree not to:

  • Engage in any unlawful, malicious, or fraudulent activity
  • Attempt to gain unauthorised access to our systems or data
  • Use automated scripts to scrape or interact with the site
  • Introduce viruses, trojans, or harmful code

We reserve the right to suspend or block access for violations of these terms.

3. Intellectual Property

All content on this website — including but not limited to text, logos, graphics, videos, images, documents, and software — is the property of UCT Global or its licensors, and is protected by intellectual property laws.

You may not copy, distribute, modify, display, or create derivative works of this content without prior written permission from UCT Global.

4. Client Responsibilities

Clients engaging UCT Global for services agree to:

  • Provide accurate and timely information required to deliver services
  • Comply with applicable laws and regulations
  • Maintain confidentiality of proprietary information shared
  • Pay agreed fees in accordance with invoicing terms

5. Payments and Fees

Fees for services will be outlined in contractual agreements or project documentation.

Payment terms are typically Net 30 days, unless otherwise agreed.

Failure to make timely payments may result in:

  • Service suspension
  • Late fees or interest charges
  • Termination of service agreements

6. Limitation of Liability

UCT Global will exercise reasonable skill and care in providing its services.

However, to the fullest extent permitted by law, UCT Global shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of revenue, profit, data, or business opportunity
  • Service interruptions caused by third-party services or networks

UCT Global’s total liability under these Terms is limited to the fees paid by the client for the applicable service.

7. Third-Party Services

Our services may integrate with or rely on third-party platforms (e.g. Zoom, Oracle, Ribbon, cloud providers).

Use of third-party services is subject to their own terms of service and privacy policies.

UCT Global is not responsible for any acts or omissions of third-party providers.

8. Privacy

We take privacy seriously.

Our use of personal data is governed by our Privacy Policy, available at [ Privacy Policy ].

By using our services, you consent to our collection and use of data in line with this policy.

9. Changes to Terms

We may update these Terms periodically to reflect changes in our services or legal requirements.

The latest version will be posted on our website with the "Last updated" date.

Continued use of our website or services constitutes acceptance of the current Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws the country of invoice

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the invoicing country. 

11. Contact Information

For any questions regarding these Terms of Service, please contact:

Unified Converged Tech

Email:  enquiries@unifiedct.com